Shipping
We ship from Austria with DPD and GLS – including tracking by email. Items in stock usually leave our premises within 24 hours (on working days).
| Destination country | Delivery time | Cost |
|---|---|---|
| Austria | 1–2 working days | € 4,90 · free from € 75 |
| Germany | 2–3 working days | € 4,90 · free from € 75 |
| Other EU countries | 3–5 working days | € 4,90 · free from € 75 |
We deliver to all 27 EU member states. All prices include the VAT applicable in the destination country – you will see the final price in your basket and at the checkout.
Payment methods
- Credit and debit card (Visa, Mastercard) – securely encrypted
- Apple Pay & Google Pay – express payment without any typing
- PayPal – including buyer protection
- Klarna – invoice and instalments
- eps bank transfer – directly from your Austrian bank account
All payments are processed with TLS encryption via certified payment service providers. Your card details never reach our servers at any point.
Returns
30-day right of return on unopened and unused goods – in addition to your statutory right of withdrawal of 14 days. You will find all details and the withdrawal form in our withdrawal policy.
Received a damaged parcel?
Please report transport damage within 7 days, together with a photo, to office@flunatec.com – we will send a free replacement immediately. Your statutory warranty rights remain unaffected by this.